Official Privacy Policy

Privacy Policy rworld99 — Personal Data Protection for Malaysian Members

Rworld99 takes every member's privacy seriously. This policy transparently explains how we collect, use, store, and protect your personal information when you use our platform.

Updated: July 2026 PDPA 2010 Compliance 256-bit SSL Read Time: ~10 minutes
Document Version: 3.1 (July 2026)
Status: Effective
SSL
256-bit Encryption
PDPA
Personal Data Protection Act 2010
0%
Data Sold to Third Parties
24/7
Security Monitoring
256-bit SSL Encryption
All data is transmitted securely
No Data Selling
Your data is never sold to anyone
Full Control
You may request deletion of your data at any time
PDPA Compliance
Personal Data Protection Act 2010

Our Privacy Commitment

Rworld99's Six Core Principles of Data Protection

The rworld99 Privacy Policy is built on six core principles that ensure your personal information is always protected and managed responsibly.

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Minimal Collection

Rworld99 only collects data that is strictly necessary to manage accounts, process transactions, and deliver our services. We do not collect information that is irrelevant to the purposes of our service.

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Defined Purpose

Every piece of data we collect has a specific, clearly stated purpose. Your data will not be used for anything beyond what is set out in this Privacy Policy.

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Layered Security

Your data is protected by 256-bit SSL encryption in transit and stored on servers secured by firewalls, strict access controls, and automated threat detection systems.

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PDPA 2010 Compliance

Rworld99 is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). You have the legal right to access, correct, and request the deletion of your personal data.

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No Data Selling

Rworld99 has never sold, rented, or traded members' personal data to any third party for marketing or commercial purposes, and never will. Your data is not a commodity to us.

Control in Your Hands

You have full control over your personal data. At any time, you may request a copy of your data, correct inaccurate information, or permanently delete your account.

Data Flow

1
When You Register

Basic data is collected with your consent.

2
Data Encrypted

All data is encrypted with 256-bit SSL immediately.

3
Securely Stored

Protected servers with multi-layered firewalls.

4
Control in Your Hands

Request access, corrections, or deletion at any time.

1Introduction

Welcome to the rworld99 Privacy Policy. This document transparently and honestly explains how rworld99 ("we", "Platform") collects, uses, stores, shares, and protects your personal data ("Member", "you") when you use the rworld99.ws website and all related services.

This Privacy Policy is drafted in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia and internationally recognised data protection standards. By registering for or using the rworld99 platform, you consent to us processing your personal data in accordance with the terms set out in this document.

If you have any questions about how rworld99 handles your data, please contact our Data Protection Officer via [email protected] or our 24/7 support channels.

2Personal Data We Collect

Rworld99 collects only the information needed to provide you with a safe, responsible, and quality service. The following are the categories of data we collect:

2.1 Information You Provide Directly

  • Registration information — full name, date of birth, phone number, email address, password (stored in hashed form).
  • Identity verification information (KYC) — copy of identity card (MyKad), identity card number, proof of residential address.
  • Financial information — bank account numbers, account holder names, and eWallet details (Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay) required to process deposits and withdrawals in MYR (RM).
  • Communications — records of conversations with the rworld99 support team via live chat, email, or WhatsApp.

2.2 Automatically Collected Information

  • Technical data — IP address, web browser type, device operating system, screen resolution.
  • Usage data — pages visited, time spent, buttons clicked, games played.
  • Game session data — records of all bets, wins, losses, and platform activity, including wagers on Malaysia Super League, EPL, badminton, and e-sports.
  • Transaction data — complete deposit and withdrawal history.
  • Cookie data — information collected via cookies and similar tracking technologies (see Section 7).
Data CategoryExamplePrimary Purpose
IdentityName, date of birth, MyKadAge verification & KYC
RelationshipEmail, phone numberCommunication & security
FinancialBank account, eWalletMYR transaction processing
TechnicalIP, browser, deviceSecurity & fraud detection
GamesBetting records, winningsCompliance & disputes

3How We Use Your Data

Rworld99 uses your personal data solely for lawful purposes that have been stated before or at the point of collection. The main purposes are as follows:

  • Account management — registering, verifying, and managing your rworld99 member account.
  • Transaction processing — processing deposits, withdrawals, and all financial transactions in MYR (RM) via supported payment methods.
  • Identity verification & compliance — ensuring compliance with legal requirements, including age verification (18 and above) and anti-money laundering (AML) measures.
  • Service delivery — giving you full access to all rworld99 games and services, including slots, live casino, Sports Betting, lottery, and e-sports.
  • Platform security — detecting and preventing fraud, duplicate accounts, bonus abuse, and other prohibited activity.
  • Customer support — resolving queries, complaints, and disputes efficiently.
  • Service communications — sending important notifications regarding your account, transactions, and policy changes.
  • Platform improvements — analysing aggregated, anonymised usage patterns to improve the rworld99 user experience.
  • Promotions & offers — contacting you about relevant rworld99 bonuses and promotions (subject to your marketing preferences).
rworld99 will not use your data for any purpose not stated above without first obtaining your renewed consent.

4Sharing Data with Third Parties

Rworld99 does not sell, rent, or trade members' personal data to any party for marketing purposes. However, in the following limited circumstances, we may need to share your data with trusted third parties:

  • Payment service providers — eWallet providers (Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay) and banks (Maybank, CIMB, and others) that process your RM transactions. Only the minimum necessary data is shared.
  • Identity verification providers — third-party KYC service providers that assist us in verifying member identities for compliance purposes.
  • Game providers — gaming software companies that provide slots, live casino, and other games to rworld99. They receive only the data necessary for game operations.
  • Legal requirements — when required by Malaysian law, court order, or a relevant authority for legitimate investigative purposes.
  • Rights protection — where necessary to protect the rights, property, or safety of rworld99, its members, or the general public.
All third parties who receive your data are required to comply with strict data protection standards and to use that data solely for the specified purposes. rworld99 maintains binding data protection agreements with all partners.

5Data Security

Rworld99 invests heavily in security infrastructure to ensure your personal data remains protected at all times. The security measures we have in place include:

256-bit SSL Encryption

All data transmitted between your browser and rworld99 servers is encrypted using 256-bit SSL — the same standard used by leading financial institutions.

Protected Servers

Data is stored in high-grade data centres with strict physical access controls, 24/7 monitoring systems, and DDoS protection.

Firewall & Threat Detection

Multi-layered firewalls and automated threat detection systems continuously monitor and block any unauthorised access attempts.

Internal Access Controls

Only rworld99 employees who require access to specific data to carry out their duties are permitted to do so, in accordance with the principle of least privilege.

Two-Factor Authentication (2FA)

2FA options are available to all members and are strongly recommended to protect your account from unauthorised access.

While rworld99 takes security seriously, no system can guarantee 100% protection against all cyber threats. You also play an important role by keeping your password confidential and enabling 2FA on your account.

6Data Retention Period

Rworld99 retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable Malaysian law.

Data TypeRetention PeriodReason
Active account informationFor the duration of the active accountService management
Financial transaction records7 years after account closureFinancial regulatory compliance
KYC & identity records5 years after account closureAML/KYC Compliance
Game logs & betting records3 years from the date of playDispute resolution
Support communication records2 years after case closureReferrals & improvements
Analytics cookie data13 monthsUsage analytics

Once the specified retention period has elapsed, your data will be securely deleted or anonymised in accordance with rworld99's internal procedures.

7Cookies & Tracking Technologies

Rworld99 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

Cookie TypePurposeDuration
Essential Cookies Required for core platform functions — login, game sessions, security. Cannot be disabled. Session / 1 year
Preference Cookies Remembering your preferences such as language, odds format, and display settings. 1 year
Analytics Cookies Collects anonymous usage data to help us understand how the platform is used and where improvements can be made. 13 months
Marketing Cookies Used to display relevant rworld99 promotions based on your interests and activity (with your consent). 30 days

You can manage cookies through your web browser settings. However, disabling essential cookies may affect the functionality of the rworld99 platform.

8Your Rights Under PDPA 2010

As a rworld99 member in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010:

Right to Access

Request a copy of all personal data rworld99 holds about you.

Right to Rectification

Request correction of inaccurate or incomplete personal data.

Right to Erasure

Request deletion of your data when it is no longer needed for its original purpose.

Right to Object

Object to the processing of your data for direct marketing purposes at any time.

Right to Restrict

Request restriction of data processing under certain circumstances.

Portability Rights

Receive your data in a machine-readable format for transfer.

To exercise any of the rights above, please contact us via [email protected]. We will respond to your request within 30 business days.

9Children's Privacy

The rworld99 platform is strictly for individuals aged 18 and above. We do not knowingly collect any personal data from individuals under the age of 18.

If you believe we have inadvertently collected personal data from a minor, please contact us immediately at [email protected]. We will take immediate steps to remove that information from our systems.

rworld99 uses an age verification system during registration. Any account found to belong to a minor will be terminated immediately and all transactions cancelled in accordance with our child protection policy.

10Cross-Border Data Transfers

In operating the rworld99 platform, a limited portion of data may be processed or stored on servers outside Malaysia, particularly by our third-party service providers (such as international gaming providers).

When such transfers occur, rworld99 ensures that:

  • The receiving country or organisation provides a level of data protection equivalent to or greater than that required under Malaysia's PDPA 2010.
  • Legally binding data protection agreements are in place with all parties that receive data.
  • Appropriate technical and organisational measures are in place to protect data in transit.

11Links to Third Parties

The rworld99 platform may contain links to third-party websites or services in certain contexts, such as game providers or payment processors. This Privacy Policy applies solely to the rworld99 platform.

Rworld99 is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of any third-party website you visit through our platform.

12Privacy Policy Amendments

Rworld99 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or service improvements.

  • Any amendments will be published on this page with a clear effective date.
  • For significant amendments, rworld99 will endeavour to notify members via email or in-platform notification at least 14 days before the changes take effect.
  • Continued use of the rworld99 platform after an amendment's effective date constitutes your acceptance of the updated policy.
  • We encourage you to review this page periodically to stay informed about how we protect your privacy.
The current version of this Privacy Policy is Version 3.1, updated on July 2026 and takes effect immediately.

13Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding your data privacy at rworld99, please reach out to us through the following channels:

  • Privacy Email[email protected] (for all PDPA-related enquiries and data rights requests)
  • General Support[email protected]
  • Live Chat — Available 24/7 via the rworld99 platform
  • WhatsApp — Via a registered rworld99 account

We are committed to responding to all privacy-related enquiries within 3 business days and fulfil formal requests (data access, correction, deletion) within 30 business days.

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Your Data Is Safe at rworld99 — Play with Peace of Mind

The rworld99 platform is protected by 256-bit SSL encryption, full PDPA compliance, and 24/7 security monitoring. Register today and enjoy over 500 games with complete peace of mind.

256-bit SSL PDPA Compliance No data selling 18 years and above
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